• A person's "EQ" (Emotional Intelligence Quotient), this includes social graces, communication and language skills, personal habits, and friendliness.
• Personal Management skills such as attitudes and behaviors that drive personal growth and team work skills
• The ability to engage and interact effectively with others, obtain acceptance, build concensus, and provide direction, assistance and leadership

MANNERS are IMPORTANT!!!!  These skills are becoming extremely important to employers and are a major factor when deciding who to keep and who to let go.  How are your manners???